G2 Vendor Directory

Shortwave vs. Zoho SalesInbox

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Zoho SalesInbox

by Zoho

Overall rating4.43.8
Review count6813
Ease of use9.57.7
Ease of setup9.58.1
Quality of support9.28.9
Meets requirements9.18.8
NPS63.2352947.692308
Small Business60.3%53.8%
Mid-Market33.8%30.8%
Enterprise5.9%15.4%
Total page views22364
Total LLM citations5,69423

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Zoho SalesInbox

Turn unopened emails into closed deals with the only email client built exclusively for salespeople.

Pros