G2 Vendor Directory

Shortwave vs. Synology Office Suite

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Synology Office Suite

by Synology

Overall rating4.44.4
Review count6822
Ease of use9.58.6
Ease of setup9.58.7
Quality of support9.29.3
Meets requirements9.18.5
NPS63.23529463.636364
Small Business60.3%68.2%
Mid-Market33.8%31.8%
Enterprise5.9%0.0%
Total page views223257
Total LLM citations5,6942,220

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Synology Office Suite

Synology Office Suite is a comprehensive on-prem productivity solution designed to help organizations embrace AI transformation, enhancing communication, streamlining workflows, and accelerating content creation. With a one-time purchase, it provides a cost-effective solution for organizations of all sizes. The suite brings user-friendly and intuitive tools including Synology Drive, Office, MailPlus, Chat, Calendar, Contacts, Note Station, and AI Console, making it easy for teams to get started. For more information please visit: https://www.synology.com/en-global/dsm/overview/productivity

Pros

  • Ease of Use
  • Integrations
  • Team Collaboration
  • Collaboration
  • Features
  • Seamless Integration