G2 Vendor Directory

Shortwave vs. Right Inbox

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Right Inbox

by RightInbox

Overall rating4.44.8
Review count6826
Ease of use9.59.3
Ease of setup9.58.9
Quality of support9.29.6
Meets requirements9.19.1
NPS63.23529492.307692
Small Business60.3%86.4%
Mid-Market33.8%13.6%
Enterprise5.9%0.0%
Total page views223163
Total LLM citations5,694453

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Right Inbox

Easy-to-use email tracking, email templates, and email scheduling for Gmail. Right Inbox is a free Gmail extension to track emails, add reminders, and send scheduled emails later that skyrocket reply rates. More than 250,000+ professionals have added this powerful Gmail extension for next-level email productivity.

Pros

  • Ease of Use
  • Email Tracking
  • Reminders
  • Simple
  • Setup Ease
  • Functionality Features