Shortwave vs. Mailbird
A side-by-side comparison based on G2 review data.
| Metric | Shortwave | Mailbird |
|---|---|---|
| Overall rating | 4.4 | 3.6 |
| Review count | 68 | 102 |
| Ease of use | 9.5 | 8.1 |
| Ease of setup | 9.5 | 8.4 |
| Quality of support | 9.2 | 7.4 |
| Meets requirements | 9.1 | 7.6 |
| NPS | 63.235294 | 25.742574 |
| Small Business | 60.3% | 80.6% |
| Mid-Market | 33.8% | 16.3% |
| Enterprise | 5.9% | 3.1% |
| Total page views | 223 | 543 |
| Total LLM citations | 5,694 | 8,423 |
Shortwave
Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.
- Ease of Use
- Automation
- AI Integration
- Email Tracking
- Customer Support
- Easy Integrations
Mailbird
Mailbird is an award-winning desktop email management client for Windows and Mac. Our email client works seamlessly with any IMAP, POP3 or Exchange email accounts, and is ideal for Google Workspace and Outlook users. Mailbird customers can manage all their email accounts from a single pane, keeping personal and business emails separate, while also having the option to manage them together from a unified inbox.
- Ease of Use
- Setup Ease
- Simple
- User Interface
- Intuitive
- Easy Setup