G2 Vendor Directory

Shortwave vs. Mailbird

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Mailbird

by Mailbird

Overall rating4.43.6
Review count68102
Ease of use9.58.1
Ease of setup9.58.4
Quality of support9.27.4
Meets requirements9.17.6
NPS63.23529425.742574
Small Business60.3%80.6%
Mid-Market33.8%16.3%
Enterprise5.9%3.1%
Total page views223543
Total LLM citations5,6948,423

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Mailbird

Mailbird is an award-winning desktop email management client for Windows and Mac. Our email client works seamlessly with any IMAP, POP3 or Exchange email accounts, and is ideal for Google Workspace and Outlook users. Mailbird customers can manage all their email accounts from a single pane, keeping personal and business emails separate, while also having the option to manage them together from a unified inbox.

Pros

  • Ease of Use
  • Setup Ease
  • Simple
  • User Interface
  • Intuitive
  • Easy Setup