Shortwave vs. Krystal
A side-by-side comparison based on G2 review data.
| Metric | Shortwave | Krystal |
|---|---|---|
| Overall rating | 4.4 | 4.9 |
| Review count | 68 | 28 |
| Ease of use | 9.5 | 9.6 |
| Ease of setup | 9.5 | 9.7 |
| Quality of support | 9.2 | 9.9 |
| Meets requirements | 9.1 | 9.8 |
| NPS | 63.235294 | 96.428571 |
| Small Business | 60.3% | 92.9% |
| Mid-Market | 33.8% | 7.1% |
| Enterprise | 5.9% | 0.0% |
| Total page views | 223 | 188 |
| Total LLM citations | 5,694 | 1,535 |
Shortwave
Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.
- Ease of Use
- Automation
- AI Integration
- Email Tracking
- Customer Support
- Easy Integrations
Krystal
Krystal is a web hosting and cloud service provider started in 2002 we specialise in cutting-edge tools and technology for businesses around the world. We do things differently, offering premium services that are sustainable without sacrificing performance. Today we’re the UK’s largest independent web hosting company, and the world’s only B Corp web host & public cloud provider. Whether it’s our award-winning web hosting, bespoke cloud services, VoIP solutions, or outstanding UK customer support, we never compromise on our products, service or planet-first approach.
- Customer Support
- Reliability
- Quick Response
- Helpful
- Affordable Pricing
- Affordable