G2 Vendor Directory

Shortwave vs. Fastmail

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Fastmail

by FastMail

Overall rating4.44.2
Review count6817
Ease of use9.58.1
Ease of setup9.58.9
Quality of support9.27.4
Meets requirements9.18.0
NPS63.23529458.823529
Small Business60.3%76.5%
Mid-Market33.8%23.5%
Enterprise5.9%0.0%
Total page views223177
Total LLM citations5,69414,603

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Fastmail

Fastmail is a privacy-focused email hosting and productivity solution that helps businesses manage professional email communication, calendars, and contacts through a unified, ad-free platform. Founded in 1999 and independently operated from Melbourne, Australia, Fastmail provides organizations with custom domain email hosting, team collaboration tools, and administrative controls without relying on advertising revenue or scanning user data for commercial purposes.

Pros