G2 Vendor Directory

Shortwave vs. Canary Mail

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Canary Mail

by Canary Mail

Overall rating4.44.5
Review count6853
Ease of use9.59.4
Ease of setup9.59.8
Quality of support9.29.3
Meets requirements9.18.9
NPS63.23529469.230769
Small Business60.3%86.5%
Mid-Market33.8%9.6%
Enterprise5.9%3.8%
Total page views223498
Total LLM citations5,69413,339

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Canary Mail

Canary Mail helps users manage Gmail, Outlook, iCloud, Exchange, and IMAP accounts in one unified inbox across macOS, Windows, iPhone, iPad, and Android. It combines optional AI for writing, summaries, search, and triage with productivity tools like read receipts, Send Later, Snooze, templates, and Inbox Zero. For users who need stronger privacy and security, Canary Mail also includes PGP, SecureSend, tracker blocking, and security controls, without requiring users to switch email providers. Love Canary? Leave a review and help us improve.

Pros

  • Ease of Use
  • AI Integration
  • Features
  • Intuitive
  • User Interface
  • Email Integration