G2 Vendor Directory

ShipWorks vs. ClickPost

A side-by-side comparison based on G2 review data.

MetricShipWorks

by ShipStation Global

ClickPost

by ClickPost

Overall rating4.34.8
Review count12148
Ease of use9.39.5
Ease of setup9.19.4
Quality of support9.09.6
Meets requirements9.49.4
NPS5093.055556
Small Business75.0%21.7%
Mid-Market25.0%60.8%
Enterprise0.0%17.5%
Total page views644,053
Total LLM citations1134,704

ShipWorks

ShipWorks is a shipping management software designed for high-volume shippers looking to grow their revenue with faster processing and their bottom line with fulfillment insights. Its unique hybrid architecture allows users to harness the speed, reliability, and redundancy of a desktop and the flexibility and usability of the cloud. The desktop client offers limitless customization options to create a workflow that works for your team.

Pros

    ClickPost

    ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?"

    Pros

    • Tracking
    • Ease of Use
    • Customer Support
    • Service Quality
    • Real-time Tracking
    • Helpful