G2 Vendor Directory

ShipperGuide TMS vs. Uber Freight

A side-by-side comparison based on G2 review data.

MetricShipperGuide TMS

by Loadsmart

Uber Freight

by Uber

Overall rating4.64.1
Review count2415
Ease of use9.48.7
Ease of setup9.67.1
Quality of support9.88.6
Meets requirements9.18.3
NPS7535.714286
Small Business33.3%46.7%
Mid-Market50.0%40.0%
Enterprise16.7%13.3%
Total page views222277
Total LLM citations1,4301,333

ShipperGuide TMS

ShipperGuide is an AI-native transportation management system (TMS) built on the Loadsmart Platform. It plans, procures, executes, tracks, and settles freight across a shipper's entire transportation network, with AI agents running the repetitive operational work — tendering, tracking, document collection, auditing, and scheduling — so teams shift from operating the system to supervising it. It is developed by Loadsmart and is designed for organizations that manage recurring freight volume and require structured transportation workflows without the complexity of legacy enterprise systems.

Pros

  • Customer Support
  • Tracking Efficiency
  • Load Management
  • Tracking
  • Issue Resolution
  • Shipment Tracking

Uber Freight

Uber Freight TMS is the all-in-one solution for planning, executing, and managing logistics operations across modes and regions. Since 2005, shippers have used it to run operations end-to-end, from procurement and execution to visibility and payments. Run spot auctions or get instant quotes from multiple carriers, and upload contract rates and routing guides from Uber Freight Exchange. The Optimizer Tool weighs price, capacity, mode, and service, and freight consolidates across rail, truck, intermodal, and parcel.

Pros