G2 Vendor Directory

ShipperGuide TMS vs. Paragon Route 360

A side-by-side comparison based on G2 review data.

MetricShipperGuide TMS

by Loadsmart

Paragon Route 360

by Aptean

Overall rating4.64.5
Review count2425
Ease of use9.48.0
Ease of setup9.67.4
Quality of support9.88.8
Meets requirements9.18.9
NPS7568
Small Business33.3%32.0%
Mid-Market50.0%40.0%
Enterprise16.7%28.0%
Total page views222430
Total LLM citations1,430176

ShipperGuide TMS

ShipperGuide is an AI-native transportation management system (TMS) built on the Loadsmart Platform. It plans, procures, executes, tracks, and settles freight across a shipper's entire transportation network, with AI agents running the repetitive operational work — tendering, tracking, document collection, auditing, and scheduling — so teams shift from operating the system to supervising it. It is developed by Loadsmart and is designed for organizations that manage recurring freight volume and require structured transportation workflows without the complexity of legacy enterprise systems.

Pros

  • Customer Support
  • Tracking Efficiency
  • Load Management
  • Tracking
  • Issue Resolution
  • Shipment Tracking

Paragon Route 360

Aptean Paragon Route 360, powered by Microsoft Azure, is a robust, AI-powered routing and scheduling solution designed to help businesses optimize transportation operations, reduce costs, and enhance delivery efficiency. Trusted by leading organizations such as DHL, Warburtons, Greggs, and the NHS, Paragon Route 360 helps businesses stay ahead in competitive, logistics-intensive industries. Paragon Route 360 simplifies the entire delivery process, whether you're managing a private or dedicated fleet.

Pros

  • Route Optimization
  • Customer Support
  • Ease of Use
  • Features
  • Efficiency
  • Business Growth