G2 Vendor Directory

ShipperGuide TMS vs. FarEye

A side-by-side comparison based on G2 review data.

MetricShipperGuide TMS

by Loadsmart

FarEye

by FarEye

Overall rating4.64.7
Review count24349
Ease of use9.49.6
Ease of setup9.69.5
Quality of support9.89.6
Meets requirements9.19.5
NPS7583.987915
Small Business33.3%11.2%
Mid-Market50.0%30.7%
Enterprise16.7%58.2%
Total page views2226,309
Total LLM citations1,4305,611

ShipperGuide TMS

ShipperGuide is an AI-native transportation management system (TMS) built on the Loadsmart Platform. It plans, procures, executes, tracks, and settles freight across a shipper's entire transportation network, with AI agents running the repetitive operational work — tendering, tracking, document collection, auditing, and scheduling — so teams shift from operating the system to supervising it. It is developed by Loadsmart and is designed for organizations that manage recurring freight volume and require structured transportation workflows without the complexity of legacy enterprise systems.

Pros

  • Customer Support
  • Tracking Efficiency
  • Load Management
  • Tracking
  • Issue Resolution
  • Shipment Tracking

FarEye

FarEye is an AI-powered Delivery Management System (DMS) for enterprises that run complex delivery networks. It brings every step from checkout to doorstep onto one platform: delivery promise, planning, carrier and driver allocation, routing, hub operations, execution, tracking, customer communication, returns and carrier billing. It works across own, outsourced and crowdsourced fleets, and plugs into the order, warehouse and ERP systems you already run. Founded in 2013, FarEye serves 200+ enterprises in 30+ countries, including 14 Fortune Global 500 companies.

Pros

  • Ease of Use
  • Tracking
  • Features
  • Real-time Tracking
  • Reporting
  • Customer Support