G2 Vendor Directory

Shift4Shop vs. Salesforce B2B Commerce

A side-by-side comparison based on G2 review data.

MetricShift4Shop

by Shift4

Salesforce B2B Commerce

by Salesforce

Overall rating3.94.3
Review count39369
Ease of use8.58.4
Ease of setup8.38.1
Quality of support7.98.7
Meets requirements8.68.9
NPS40.54054150.144928
Small Business77.8%30.2%
Mid-Market19.4%36.3%
Enterprise2.8%33.5%
Total page views2121,177
Total LLM citations8603,138

Shift4Shop

Shift4Shop is a feature-rich eCommerce platform serving thousands of businesses of all sizes in a wide range of industries across the globe. Offering an unmatched free eCommerce solution, the company provides everything an entrepreneur needs to start and grow their business. This turnkey eCommerce experience includes powerful tools to help businesses succeed — a robust website builder, product and order management, customer marketing tools, 24/7/365 technical support, and more.

Pros

  • Ease of Use
  • Easy Setup
  • Template Variety
  • Easy Payments
  • Quick Setup
  • Setup Ease

Salesforce B2B Commerce

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books.

Pros

  • Ease of Use
  • B2B
  • Integrations
  • B2B Sales
  • Features
  • Easy Integrations