G2 Vendor Directory

SHIELD Analytics vs. Lumen by Talkwalker

A side-by-side comparison based on G2 review data.

MetricSHIELD Analytics

by Shield Intelligence

Lumen by Talkwalker

by Hootsuite

Overall rating3.24.3
Review count14137
Ease of use6.68.8
Ease of setup7.38.6
Quality of support6.49.4
Meets requirements6.88.6
NPS061.904762
Small Business50.0%39.3%
Mid-Market50.0%34.8%
Enterprise0.0%25.9%
Total page views215800
Total LLM citations5,928745

SHIELD Analytics

Shield is the only LinkedIn analytics tool you need. Connect personal LinkedIn profiles and get real-time analytics on organic content performance — including impressions, engagement, follower growth, audience demographics, and earned media value. Browse your entire post history across connected accounts. Find the highlights. Identify patterns. Learn what works and what doesn't. Use powerful search and filters to slice data by keyword, hashtag, post type, profile, or custom date range — and compare performance across time periods. Shield's AI-powered Agent turns your data into decisions.

Pros

  • Analytics

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training