Sherlock Calls vs. Wayfound

Sherlock Calls is a voice AI observability platform that helps engineering and operations teams diagnose call failures, correlate incidents across multiple telephony and AI speech providers, and conduct root-cause investigations directly from Slack. In production voice AI systems, the evidence behind a failed call is often distributed across multiple independent vendors. Telephony logs may exist in platforms such as Twilio or Genesys, speech synthesis records may reside in tools like ElevenLabs or Vapi, and additional information may appear in webhook payloads or CRM interaction histories.

Wayfound is the Agentic Success Platform. We go beyond basic dashboards, offering comprehensive AI agent supervision and intuitive supervision tools, covering any and all AI agents in your organization. Gain immediate access to agent behavior scorecards, detailed transcripts, and real-time insights into what your agents are doing — and why — so you can optimize their performance to meet your goals.