Shelf Asset Management (Shelf.nu) vs. SolarWinds Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Shelf Asset Management (Shelf.nu) | SolarWinds Service Desk |
|---|---|---|
| Overall rating | 4.9 | 4.3 |
| Review count | 11 | 789 |
| Ease of use | 9.6 | 9.1 |
| Ease of setup | 9.5 | 8.8 |
| Quality of support | 10.0 | 9.0 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 90.909091 | 53.333333 |
| Small Business | 30.0% | 8.2% |
| Mid-Market | 50.0% | 68.0% |
| Enterprise | 20.0% | 23.9% |
| Total page views | 219 | 1,346 |
| Total LLM citations | 1,916 | 9,590 |
Shelf Asset Management (Shelf.nu)
Shelf is an open-source asset management platform that helps organizations track, manage, and optimize their equipment and inventory through intuitive QR code scanning, real-time location tracking, and smart booking workflows. Built for teams who need crystal-clear visibility into their assets, Shelf transforms chaotic spreadsheets into organized, collaborative equipment management. Whether you're tracking IT hardware, camera gear, tools, educational resources, or fixed assets, Shelf provides a centralized solution that works on any device.
- Helpful
- Asset Management
- Customization
- Customer Support
- Communication
- User Interface
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction