Shape Software vs. ResponseTap
A side-by-side comparison based on G2 review data.
| Metric | Shape Software | ResponseTap |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 65 | 89 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 8.1 | 8.4 |
| Quality of support | 9.3 | 9.3 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 77.966102 | 67.46988 |
| Small Business | 60.9% | 41.6% |
| Mid-Market | 35.9% | 42.7% |
| Enterprise | 3.1% | 15.7% |
| Total page views | 333 | 32 |
| Total LLM citations | 1,678 | 35 |
Shape Software
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects.
- Email Marketing
- Lead Management
- Features
- Feature Rich
- Email Campaigns
- Landing Pages
ResponseTap
By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar?