Shape Software vs. 800.com
A side-by-side comparison based on G2 review data.
| Metric | Shape Software | 800.com |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 65 | 1,079 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 8.1 | 9.4 |
| Quality of support | 9.3 | 9.4 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 77.966102 | 80.223881 |
| Small Business | 60.9% | 86.1% |
| Mid-Market | 35.9% | 12.9% |
| Enterprise | 3.1% | 1.0% |
| Total page views | 333 | 3,754 |
| Total LLM citations | 1,678 | 4,529 |
Shape Software
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects.
- Email Marketing
- Lead Management
- Features
- Feature Rich
- Email Campaigns
- Landing Pages
800.com
Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.
- Ease of Use
- Easy Setup
- Customer Support
- Number Management
- Positive Experience
- Reliability