Shape Mortgage CRM vs. Encompass Digital Mortgage Solution
A side-by-side comparison based on G2 review data.
| Metric | Shape Mortgage CRM | Encompass Digital Mortgage Solution |
|---|---|---|
| Overall rating | 4.9 | 4.2 |
| Review count | 101 | 61 |
| Ease of use | 9.9 | 8.5 |
| Ease of setup | 9.7 | 6.8 |
| Quality of support | 9.9 | 8.3 |
| Meets requirements | 9.8 | 9.1 |
| NPS | 95 | 44.262295 |
| Small Business | 47.5% | 13.1% |
| Mid-Market | 41.6% | 65.6% |
| Enterprise | 10.9% | 21.3% |
| Total page views | 450 | 226 |
| Total LLM citations | 205 | 820 |
Shape Mortgage CRM
What is Shape Mortgage CRM? Shape is a mortgage CRM, point-of-sale, and sales automation platform built for loan officers, mortgage brokers, branch managers, and enterprise lenders. It combines lead management, borrower communication, application intake, and marketing automation in a single system. Teams use it instead of running a separate CRM, dialer, email tool, and online application. The platform is built specifically for mortgage workflows rather than adapted from a general sales CRM.
Encompass Digital Mortgage Solution
Encompass® by ICE Mortgage Technology® provides an end-to-end solution with best-of-breed technology that gives you the tools to manufacture and acquire significantly more loans with less effort. Successful mortgage companies know that offering an automated, omnichannel experience and a quick closing time are necessary to keep costs down, enable scalability, and meet borrower demand for convenience and speed. With a customer base of more than 3,100 lenders and investors, Encompass empowers more loans than any other lending automation platform and is the gold standard in the mortgage industry.