SetMe vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | SetMe | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 38 | 396 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 9.7 | 8.9 |
| Quality of support | 9.4 | 9.3 |
| Meets requirements | 9.7 | 9.5 |
| NPS | 89.473684 | 79.949239 |
| Small Business | 78.4% | 15.0% |
| Mid-Market | 21.6% | 36.5% |
| Enterprise | 0.0% | 48.6% |
| Total page views | 538 | 899 |
| Total LLM citations | 252 | 6,953 |
SetMe
Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.
- Ease of Use
- Connection Speed
- Easy Access
- Easy Setup
- File Transfer
- Time Efficiency
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus