ServiceTeam ITSM vs. Setapp
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | Setapp |
|---|---|---|
| Overall rating | 3.9 | 4.6 |
| Review count | 18 | 34 |
| Ease of use | 8.2 | 9.9 |
| Ease of setup | 7.3 | 9.5 |
| Quality of support | 8.7 | 8.0 |
| Meets requirements | 8.0 | 9.4 |
| NPS | 22.222222 | 81.818182 |
| Small Business | 29.4% | 69.7% |
| Mid-Market | 47.1% | 24.2% |
| Enterprise | 23.5% | 6.1% |
| Total page views | 185 | 228 |
| Total LLM citations | 217 | 2,230 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
Setapp
Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.
- Features
- Ease of Use