ServiceTeam ITSM vs. ScriptRunner for Jira
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | ScriptRunner for Jira |
|---|---|---|
| Overall rating | 3.9 | 4.4 |
| Review count | 18 | 26 |
| Ease of use | 8.2 | 8.9 |
| Ease of setup | 7.3 | 8.7 |
| Quality of support | 8.7 | 8.2 |
| Meets requirements | 8.0 | 9.1 |
| NPS | 22.222222 | 52 |
| Small Business | 29.4% | 30.8% |
| Mid-Market | 47.1% | 34.6% |
| Enterprise | 23.5% | 34.6% |
| Total page views | 185 | 89 |
| Total LLM citations | 217 | 267 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
ScriptRunner for Jira
Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated
- Customizability
- Automation
- Customization
- Ease of Use
- Jira Integration
- Customer Support