ServiceTeam ITSM vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | NinjaOne |
|---|---|---|
| Overall rating | 3.9 | 4.7 |
| Review count | 18 | 5,553 |
| Ease of use | 8.2 | 9.3 |
| Ease of setup | 7.3 | 9.2 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.0 | 9.2 |
| NPS | 22.222222 | 82.241285 |
| Small Business | 29.4% | 46.2% |
| Mid-Market | 47.1% | 46.4% |
| Enterprise | 23.5% | 7.4% |
| Total page views | 185 | 12,935 |
| Total LLM citations | 217 | 44,059 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface