ServiceTeam ITSM vs. Milvus TI
A side-by-side comparison based on G2 review data.
| Metric | ServiceTeam ITSM | Milvus TI |
|---|---|---|
| Overall rating | 3.9 | 4.8 |
| Review count | 18 | 132 |
| Ease of use | 8.2 | 9.4 |
| Ease of setup | 7.3 | 9.2 |
| Quality of support | 8.7 | 9.3 |
| Meets requirements | 8.0 | 9.5 |
| NPS | 22.222222 | 92.424242 |
| Small Business | 29.4% | 44.7% |
| Mid-Market | 47.1% | 42.4% |
| Enterprise | 23.5% | 12.9% |
| Total page views | 185 | 1,093 |
| Total LLM citations | 217 | 319 |
ServiceTeam ITSM
The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
- Features
- Customer Support
- Ease of Use
- User Interface
- Incident Management
- Intuitive
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease