G2 Vendor Directory

ServiceTeam ITSM vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricServiceTeam ITSM

by Provance Technologies

ClickUp

by ClickUp

Overall rating3.94.6
Review count1815,182
Ease of use8.28.7
Ease of setup7.38.5
Quality of support8.79.0
Meets requirements8.09.1
NPS22.22222277.284123
Small Business29.4%77.7%
Mid-Market47.1%18.5%
Enterprise23.5%3.8%
Total page views18543,073
Total LLM citations217110,700

ServiceTeam ITSM

The ServiceTeam ITSM Power App delivers modern and cost-effective ITSM for Microsoft Customers. Native to the Microsoft ecosystem, ServiceTeam ITSM provides ITIL-aligned ITSM capabilities, directly taking advantage of the Power Platform, Dynamics 365, Microsoft 365, Azure, Power BI and Teams to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.

Pros

  • Features
  • Customer Support
  • Ease of Use
  • User Interface
  • Incident Management
  • Intuitive

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Pros

  • Ease of Use
  • Task Management
  • Features
  • Project Management
  • Organization
  • Team Collaboration