G2 Vendor Directory

servicePath CPQ + vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricservicePath CPQ +

by servicePath

Zoho CRM

by Zoho

Overall rating4.64.1
Review count532,956
Ease of use8.88.5
Ease of setup8.08.3
Quality of support9.28.0
Meets requirements8.88.6
NPS7838.596491
Small Business7.5%61.6%
Mid-Market49.1%32.3%
Enterprise43.4%6.1%
Total page views2588,329
Total LLM citations682129,821

servicePath CPQ +

servicePath™ CPQ+ is the AI-native enterprise CPQ and revenue lifecycle platform built specifically for mid-to-large technology service providers, including MSPs, SaaS, Field Services, Financial Services, and XaaS organizations. Unlike traditional product-centric CPQ tools, servicePath™ CPQ+ is designed for complexity. We help enterprises manage multi-region catalogs, hybrid pricing models, dynamic service bundles, and margin-sensitive deals—all in one codeless, AI-ready architecture.

Pros

  • Efficiency Improvement
  • Ease of Use
  • Efficiency
  • Time-saving
  • Pricing Optimization
  • Quoting Process

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful