G2 Vendor Directory

ServiceNow Workflow Data Fabric vs. ThinkData Works

A side-by-side comparison based on G2 review data.

MetricServiceNow Workflow Data Fabric

by ServiceNow

ThinkData Works

by ThinkData Works

Overall rating4.34.6
Review count15514
Ease of use8.39.7
Ease of setup8.29.7
Quality of support8.79.1
Meets requirements8.79.2
NPS44.07894785.714286
Small Business19.6%28.6%
Mid-Market30.8%64.3%
Enterprise49.7%7.1%
Total page views1,25615
Total LLM citations4,1471

ServiceNow Workflow Data Fabric

Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Efficiency Improvement
  • Data Management
  • Easy Integrations

ThinkData Works

ThinkData Works offers a data catalog platform designed to improve the process of connecting, managing, and sharing data. Cut costs and improve productivity with unique features for virtualizing entire data warehouses, managing custom metadata and templates, and monitoring data health in real time. The result is a centralized view of refined data that can be better leveraged to drive business outcomes — with access and governance controls that support observability and compliance.

Pros