G2 Vendor Directory

ServiceNow Workflow Data Fabric vs. Syniti Knowledge Platform

A side-by-side comparison based on G2 review data.

MetricServiceNow Workflow Data Fabric

by ServiceNow

Syniti Knowledge Platform

by Syniti

Overall rating4.34.2
Review count15514
Ease of use8.38.6
Ease of setup8.27.6
Quality of support8.78.3
Meets requirements8.79.4
NPS44.07894742.857143
Small Business19.6%0.0%
Mid-Market30.8%42.9%
Enterprise49.7%57.1%
Total page views1,256118
Total LLM citations4,147122

ServiceNow Workflow Data Fabric

Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Efficiency Improvement
  • Data Management
  • Easy Integrations

Syniti Knowledge Platform

A comprehensive enterprise data management solution designed to handle various data initiatives, the Syniti Knowledge Platform (SKP) integrates capabilities for data migration, quality, governance, and master data management into one unified platform. SKP aims to deliver trustworthy, optimized, and actionable data across businesses, ensuring successful digital transformations with minimal disruption. Able to support the most complex migrations, such as transitioning to SAP S/4HANA, SKP’s unified data management capabilities drive better business outcomes.

Pros