G2 Vendor Directory

ServiceNow Workflow Data Fabric vs. Palantir Gotham

A side-by-side comparison based on G2 review data.

MetricServiceNow Workflow Data Fabric

by ServiceNow

Palantir Gotham

by Palantir

Overall rating4.33.9
Review count15511
Ease of use8.37.9
Ease of setup8.21.4
Quality of support8.78.4
Meets requirements8.78.4
NPS44.07894730
Small Business19.6%30.0%
Mid-Market30.8%40.0%
Enterprise49.7%30.0%
Total page views1,256375
Total LLM citations4,1477,854

ServiceNow Workflow Data Fabric

Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Efficiency Improvement
  • Data Management
  • Easy Integrations

Palantir Gotham

Palantir Gotham is a commercially-available, AI-ready operating system that improves and accelerates decisions for operators across roles and all domains. For over a decade, Gotham has surfaced insights from complex data for global defense agencies, the intelligence community, disaster relief organizations, and beyond. Gotham joins and enriches massive volumes of near-real time data and presents them in a single view that enables users to make faster, more confident decisions, together.

Pros