ServiceNow Workflow Data Fabric vs. ILUM
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Workflow Data Fabric | ILUM |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 155 | 23 |
| Ease of use | 8.3 | 9.4 |
| Ease of setup | 8.2 | 9.4 |
| Quality of support | 8.7 | 9.6 |
| Meets requirements | 8.7 | 9.8 |
| NPS | 44.078947 | 100 |
| Small Business | 19.6% | 13.0% |
| Mid-Market | 30.8% | 34.8% |
| Enterprise | 49.7% | 52.2% |
| Total page views | 1,256 | 215 |
| Total LLM citations | 4,147 | 553 |
ServiceNow Workflow Data Fabric
Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.
- Ease of Use
- Integrations
- Automation
- Efficiency Improvement
- Data Management
- Easy Integrations
ILUM
Ilum: A Data Platform Built by Data Engineers, for Data Engineers Ilum is a Data Lakehouse platform that unifies data management, distributed processing, analytics, and AI workflows for AI engineers, data engineers, data scientists, and analysts. It belongs to the Data Platform, Data Lakehouse, and Data Engineering software categories and supports flexible deployment across cloud, on-premise, and hybrid environments. Ilum enables technical teams to build, operate, and scale modern data infrastructure using open standards.
- Ease of Use
- Features
- Integrations
- Setup Ease
- Easy Integrations
- Efficiency