G2 Vendor Directory

ServiceNow Workflow Data Fabric vs. Mosaic.

A side-by-side comparison based on G2 review data.

MetricServiceNow Workflow Data Fabric

by ServiceNow

Mosaic.

by CMA Consulting

Overall rating4.34.0
Review count15512
Ease of use8.38.6
Ease of setup8.27.1
Quality of support8.78.8
Meets requirements8.77.6
NPS44.07894716.666667
Small Business19.6%50.0%
Mid-Market30.8%41.7%
Enterprise49.7%8.3%
Total page views1,25646
Total LLM citations4,14750

ServiceNow Workflow Data Fabric

Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Efficiency Improvement
  • Data Management
  • Easy Integrations

Mosaic.

Mosaic is the art of data management. Create your bigger picture with our Mosaic line of data products. It offers trusted tools that optimize the way you discover, evaluate, and visualize quality insights.

Pros