G2 Vendor Directory

ServiceNow Store vs. Zapier

A side-by-side comparison based on G2 review data.

MetricServiceNow Store

by ServiceNow

Zapier

by Zapier

Overall rating4.54.5
Review count192,088
Ease of use9.78.8
Ease of setup9.68.8
Quality of support9.58.6
Meets requirements9.79.1
NPS68.7569.394673
Small Business21.1%71.3%
Mid-Market10.5%24.2%
Enterprise68.4%4.5%
Total page views748,346
Total LLM citations235102,803

ServiceNow Store

With hundreds of certified, ready-to-deploy applications and integrations, the ServiceNow Store provides IT, app development, and service domains across the enterprise with a buy vs build option to get to value faster.

Pros

    Zapier

    Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away.

    Pros

    • Ease of Use
    • Automation
    • Integrations
    • Easy Integrations
    • Integration Capabilities
    • Time-saving