G2 Vendor Directory

ServiceNow Store vs. SweetHawk

A side-by-side comparison based on G2 review data.

MetricServiceNow Store

by ServiceNow

SweetHawk

by Sweethawk

Overall rating4.54.1
Review count1912
Ease of use9.77.1
Ease of setup9.67.6
Quality of support9.58.0
Meets requirements9.77.9
NPS68.7541.666667
Small Business21.1%33.3%
Mid-Market10.5%41.7%
Enterprise68.4%25.0%
Total page views7428
Total LLM citations23515

ServiceNow Store

With hundreds of certified, ready-to-deploy applications and integrations, the ServiceNow Store provides IT, app development, and service domains across the enterprise with a buy vs build option to get to value faster.

Pros

    SweetHawk

    SweetHawk builds powerful workflow apps that extend the functionality of Zendesk and allow organisations to leverage the true power of the platform. Whether you're needing to track your tasks better, get approvals faster or you simply need to remember to get back to that customer after you've closed their ticket... You're sure to find at least one of their apps to improve your day to day efficiency in Zendesk.

    Pros