ServiceNow Store vs. SweetHawk
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Store | SweetHawk |
|---|---|---|
| Overall rating | 4.5 | 4.1 |
| Review count | 19 | 12 |
| Ease of use | 9.7 | 7.1 |
| Ease of setup | 9.6 | 7.6 |
| Quality of support | 9.5 | 8.0 |
| Meets requirements | 9.7 | 7.9 |
| NPS | 68.75 | 41.666667 |
| Small Business | 21.1% | 33.3% |
| Mid-Market | 10.5% | 41.7% |
| Enterprise | 68.4% | 25.0% |
| Total page views | 74 | 28 |
| Total LLM citations | 235 | 15 |
ServiceNow Store
With hundreds of certified, ready-to-deploy applications and integrations, the ServiceNow Store provides IT, app development, and service domains across the enterprise with a buy vs build option to get to value faster.
SweetHawk
SweetHawk builds powerful workflow apps that extend the functionality of Zendesk and allow organisations to leverage the true power of the platform. Whether you're needing to track your tasks better, get approvals faster or you simply need to remember to get back to that customer after you've closed their ticket... You're sure to find at least one of their apps to improve your day to day efficiency in Zendesk.