G2 Vendor Directory

ServiceNow Store vs. Make

A side-by-side comparison based on G2 review data.

MetricServiceNow Store

by ServiceNow

Make

by Integromat by Celonis

Overall rating4.54.6
Review count19436
Ease of use9.78.7
Ease of setup9.68.6
Quality of support9.58.5
Meets requirements9.79.2
NPS68.7574.940898
Small Business21.1%81.6%
Mid-Market10.5%15.4%
Enterprise68.4%3.0%
Total page views741,773
Total LLM citations23591,207

ServiceNow Store

With hundreds of certified, ready-to-deploy applications and integrations, the ServiceNow Store provides IT, app development, and service domains across the enterprise with a buy vs build option to get to value faster.

Pros

    Make

    Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack.

    Pros

    • Ease of Use
    • Automation
    • Easy Integrations
    • Integrations
    • Integration Capabilities
    • Time-saving