G2 Vendor Directory

ServiceNow Software Asset Management vs. TeamDynamix ITAM

A side-by-side comparison based on G2 review data.

MetricServiceNow Software Asset Management

by ServiceNow

TeamDynamix ITAM

by TeamDynamix

Overall rating4.44.5
Review count5934
Ease of use9.09.0
Ease of setup8.58.9
Quality of support8.79.8
Meets requirements9.09.5
NPS60.86956570.588235
Small Business1.7%3.1%
Mid-Market25.4%31.3%
Enterprise72.9%65.6%
Total page views153101
Total LLM citations1,00820

ServiceNow Software Asset Management

Track and manage software licenses across the enterprise from a unified platform. Reduce costs, stay compliant, and align use to business need. SAM runs on the Now Platform®, a single system of action for the enterprise.

Pros

  • Ease of Use
  • User Interface
  • Interface Usability
  • Tracking Performance
  • Learning Ease
  • Learning

TeamDynamix ITAM

TeamDynamix ITAM, previously Sassafras, is a complete, platform-agnostic IT Asset Management solution that helps organizations identify unused software licenses, manage hardware across the full lifecycle, and stay audit-ready. Software asset management combines automated discovery with usage analytics for login counts, launch counts, total time, and peak concurrent usage to identify the 30%+ of software spend that's typically wasted.

Pros