ServiceNow Software Asset Management vs. Reftab
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow Software Asset Management | Reftab |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 59 | 21 |
| Ease of use | 9.0 | 8.8 |
| Ease of setup | 8.5 | 9.0 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 60.869565 | 52.380952 |
| Small Business | 1.7% | 28.6% |
| Mid-Market | 25.4% | 57.1% |
| Enterprise | 72.9% | 14.3% |
| Total page views | 153 | 183 |
| Total LLM citations | 1,008 | 576 |
ServiceNow Software Asset Management
Track and manage software licenses across the enterprise from a unified platform. Reduce costs, stay compliant, and align use to business need. SAM runs on the Now Platform®, a single system of action for the enterprise.
- Ease of Use
- User Interface
- Interface Usability
- Tracking Performance
- Learning Ease
- Learning
Reftab
Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use.
- Inventory Management
- Work Orders
- Customer Support
- Features
- Ease of Use
- Dashboard Customization