G2 Vendor Directory

ServiceNow Software Asset Management vs. Eracent

A side-by-side comparison based on G2 review data.

MetricServiceNow Software Asset Management

by ServiceNow

Eracent

by Eracent

Overall rating4.44.3
Review count5910
Ease of use9.09.0
Ease of setup8.57.1
Quality of support8.79.3
Meets requirements9.09.5
NPS60.86956560
Small Business1.7%22.2%
Mid-Market25.4%11.1%
Enterprise72.9%66.7%
Total page views15351
Total LLM citations1,00840

ServiceNow Software Asset Management

Track and manage software licenses across the enterprise from a unified platform. Reduce costs, stay compliant, and align use to business need. SAM runs on the Now Platform®, a single system of action for the enterprise.

Pros

  • Ease of Use
  • User Interface
  • Interface Usability
  • Tracking Performance
  • Learning Ease
  • Learning

Eracent

Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, software licenses and subscriptions. IT Management Center™ (ITMC) clients gain full visibility into their complete environment, and they benefit from cost optimization, reduced publisher audit risk, streamlined and automated processes, and minimized endpoint and network security threats. ITMC Discovery and IT-Pedia® provide a continuously updated, normalized asset and license baseline.

Pros