G2 Vendor Directory

ServiceNow Security Operations vs. Trellix Helix

A side-by-side comparison based on G2 review data.

MetricServiceNow Security Operations

by ServiceNow

Trellix Helix

by Trellix

Overall rating4.34.3
Review count8511
Ease of use8.59.2
Ease of setup8.19.0
Quality of support8.68.7
Meets requirements8.99.0
NPS54.87804963.636364
Small Business16.9%18.2%
Mid-Market23.4%18.2%
Enterprise59.7%63.6%
Total page views593150
Total LLM citations2,400157

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management

Trellix Helix

Trellix Helix integrates your security tools and augments them with next-generation security information and event management (SIEM), orchestration, and threat intelligence capabilities to capture the untapped potential of security investments.

Pros

  • Features
  • Cloud Services
  • Artificial Intelligence
  • Security Protection
  • Security
  • Easy Integrations