G2 Vendor Directory

ServiceNow Security Operations vs. Splunk SOAR (Security Orchestration, Automation and Response)

A side-by-side comparison based on G2 review data.

MetricServiceNow Security Operations

by ServiceNow

Splunk SOAR (Security Orchestration, Automation and Response)

by Cisco

Overall rating4.34.4
Review count8540
Ease of use8.58.5
Ease of setup8.18.2
Quality of support8.68.9
Meets requirements8.98.9
NPS54.87804956.410256
Small Business16.9%25.0%
Mid-Market23.4%40.0%
Enterprise59.7%35.0%
Total page views593256
Total LLM citations2,4001,753

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management

Splunk SOAR (Security Orchestration, Automation and Response)

Splunk SOAR provides security orchestration, automation and response capabilities that allow security analysts to work smarter by automating repetitive tasks; respond to security incidents faster with automated detection, investigation, and response; increase productivity, efficiency and accuracy; and strengthen defenses by connecting and coordinating complex workflows across their team and tools. Splunk SOAR also supports a broad range of security operations center (SOC) functions including event and case management, integrated threat intelligence, collaboration tools and reporting.

Pros

  • Automation
  • Security
  • Features
  • Threat Detection
  • Ease of Use
  • Real-time Monitoring