G2 Vendor Directory

ServiceNow Security Operations vs. IBM QRadar SOAR

A side-by-side comparison based on G2 review data.

MetricServiceNow Security Operations

by ServiceNow

IBM QRadar SOAR

by IBM

Overall rating4.34.0
Review count8529
Ease of use8.57.8
Ease of setup8.18.2
Quality of support8.68.2
Meets requirements8.98.1
NPS54.87804936
Small Business16.9%6.9%
Mid-Market23.4%20.7%
Enterprise59.7%72.4%
Total page views593139
Total LLM citations2,40076

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management

IBM QRadar SOAR

IBM QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks. The open and agnostic platform helps accelerate and orchestrate their response by automating actions with intelligence and integrating with other security tools. IBM QRadar SOAR is available on AWS Marketplace.

Pros

  • Ease of Use
  • Easy Integrations
  • Automation
  • Integrations
  • Product Innovation
  • Features