G2 Vendor Directory

ServiceNow Security Operations vs. Exabeam New-Scale Platform

A side-by-side comparison based on G2 review data.

MetricServiceNow Security Operations

by ServiceNow

Exabeam New-Scale Platform

by Exabeam

Overall rating4.34.6
Review count8516
Ease of use8.59.2
Ease of setup8.19.4
Quality of support8.68.3
Meets requirements8.99.0
NPS54.87804986.666667
Small Business16.9%12.5%
Mid-Market23.4%31.3%
Enterprise59.7%56.3%
Total page views593160
Total LLM citations2,400346

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management

Exabeam New-Scale Platform

The Exabeam New-Scale Security Operations Platform is built to help organizations detect, investigate, and respond to insider threats tied to both human users and non-human identities. It brings together behavioral analytics, automation, and AI-driven workflows to help security operations teams reduce risk and maintain operational integrity. The platform supports AI agent-powered threat detection, investigation, and response (TDIR) by automating high-friction tasks and applying behavioral context to every signal.

Pros

  • Ease of Use
  • Features
  • Security
  • Detection Accuracy
  • User Behavior Analytics
  • Troubleshooting