G2 Vendor Directory

ServiceNow IT Asset Management vs. Workwize

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Workwize

by Workwize

Overall rating4.34.2
Review count55125
Ease of use8.58.6
Ease of setup8.18.5
Quality of support8.78.8
Meets requirements9.08.4
NPS51.20147952
Small Business8.9%24.0%
Mid-Market24.4%56.0%
Enterprise66.7%20.0%
Total page views2,8141,033
Total LLM citations6,9733,584

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Workwize

Workwize is the global IT hardware lifecycle management platform, named a Representative Vendor in the 2026 Gartner® Market Guide for Hardware Asset Management Tools. Built for IT teams managing distributed and remote workforces, Workwize automates the full IT asset lifecycle. Designed for global scalability, Workwize enables IT managers to autonomously manage the entire IT asset lifecycle. Workwize provides IT managers with the tools necessary to autonomously oversee the entire lifecycle of IT assets, from procurement and deployment to retrieval and decommissioning.

Pros

  • Integrations
  • Time Saving
  • Application Integration
  • Ease of Use
  • Centralization
  • Communication