G2 Vendor Directory

ServiceNow IT Asset Management vs. USU Software Asset Management

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

USU Software Asset Management

by USU

Overall rating4.34.5
Review count55142
Ease of use8.58.5
Ease of setup8.18.3
Quality of support8.79.1
Meets requirements9.08.8
NPS51.20147973.170732
Small Business8.9%26.2%
Mid-Market24.4%14.3%
Enterprise66.7%59.5%
Total page views2,814247
Total LLM citations6,97394

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

USU Software Asset Management

USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company’s offerings cater to various stakeholder groups, including IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to effectively navigate the complexities of hybrid and multi-cloud environments.

Pros

  • Product Quality
  • Ease of Use
  • Data Management
  • Integrations
  • Monitoring
  • Automation