G2 Vendor Directory

ServiceNow IT Asset Management vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

TeamViewer

by TeamViewer

Overall rating4.34.5
Review count5514,213
Ease of use8.59.2
Ease of setup8.19.2
Quality of support8.78.8
Meets requirements9.09.2
NPS51.20147968.368587
Small Business8.9%43.5%
Mid-Market24.4%35.7%
Enterprise66.7%20.7%
Total page views2,8145,671
Total LLM citations6,97332,549

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support