G2 Vendor Directory

ServiceNow IT Asset Management vs. TeamDynamix ITAM

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

TeamDynamix ITAM

by TeamDynamix

Overall rating4.34.5
Review count55134
Ease of use8.59.0
Ease of setup8.18.9
Quality of support8.79.8
Meets requirements9.09.5
NPS51.20147970.588235
Small Business8.9%3.1%
Mid-Market24.4%31.3%
Enterprise66.7%65.6%
Total page views2,814101
Total LLM citations6,97320

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

TeamDynamix ITAM

TeamDynamix ITAM, previously Sassafras, is a complete, platform-agnostic IT Asset Management solution that helps organizations identify unused software licenses, manage hardware across the full lifecycle, and stay audit-ready. Software asset management combines automated discovery with usage analytics for login counts, launch counts, total time, and peak concurrent usage to identify the 30%+ of software spend that's typically wasted.

Pros