G2 Vendor Directory

ServiceNow IT Asset Management vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

SuperOps

by SuperOps Inc

Overall rating4.34.4
Review count551207
Ease of use8.59.0
Ease of setup8.18.9
Quality of support8.79.2
Meets requirements9.08.8
NPS51.20147961.650485
Small Business8.9%85.0%
Mid-Market24.4%13.6%
Enterprise66.7%1.5%
Total page views2,8141,166
Total LLM citations6,9739,715

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features