G2 Vendor Directory

ServiceNow IT Asset Management vs. ProHance

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

ProHance

by ProHance

Overall rating4.34.6
Review count551229
Ease of use8.59.1
Ease of setup8.19.1
Quality of support8.79.4
Meets requirements9.08.9
NPS51.20147976.255708
Small Business8.9%4.0%
Mid-Market24.4%57.6%
Enterprise66.7%38.4%
Total page views2,8142,326
Total LLM citations6,9739,281

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

ProHance

ProHance is the Productivity Control Room for enterprises, the single place where productivity across employees, vendors, AI copilots, and autonomous agents is observed, governed, and improved. Modern work is no longer done by employees alone, yet most organizations can measure and govern only employee productivity. ProHance unifies every worker type in one control room: one view, one governance layer, one source of truth. Modules span Work Time, Work Output, Workflow Management, Advanced Analytics, Asset Optimization, AI Adoption Index, and an AI-enabled Retention Risk Index.

Pros

  • Time Tracking
  • Efficiency
  • Ease of Use
  • Time-saving
  • Tracking Ease
  • Tracking