G2 Vendor Directory

ServiceNow IT Asset Management vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

NinjaOne

by NinjaOne

Overall rating4.34.7
Review count5515,553
Ease of use8.59.3
Ease of setup8.19.2
Quality of support8.79.2
Meets requirements9.09.2
NPS51.20147982.241285
Small Business8.9%46.2%
Mid-Market24.4%46.4%
Enterprise66.7%7.4%
Total page views2,81412,935
Total LLM citations6,97344,059

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface