G2 Vendor Directory

ServiceNow IT Asset Management vs. Network Detective Pro

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Network Detective Pro

by Kaseya

Overall rating4.34.1
Review count55191
Ease of use8.58.0
Ease of setup8.18.0
Quality of support8.78.2
Meets requirements9.08.5
NPS51.20147940.449438
Small Business8.9%65.9%
Mid-Market24.4%30.8%
Enterprise66.7%3.3%
Total page views2,814258
Total LLM citations6,9731,482

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Network Detective Pro

Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents.

Pros

  • Ease of Use
  • Reporting Features
  • Product Quality
  • Features
  • Comprehensive View
  • Customer Support