G2 Vendor Directory

ServiceNow IT Asset Management vs. Milvus TI

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Asset Management

by ServiceNow

Milvus TI

by Milvus

Overall rating4.34.8
Review count551132
Ease of use8.59.4
Ease of setup8.19.2
Quality of support8.79.3
Meets requirements9.09.5
NPS51.20147992.424242
Small Business8.9%44.7%
Mid-Market24.4%42.4%
Enterprise66.7%12.9%
Total page views2,8141,093
Total LLM citations6,973319

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease