ServiceNow IT Asset Management vs. HCL BigFix
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow IT Asset Management | HCL BigFix |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 551 | 118 |
| Ease of use | 8.5 | 8.5 |
| Ease of setup | 8.1 | 8.1 |
| Quality of support | 8.7 | 9.1 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 51.201479 | 57.391304 |
| Small Business | 8.9% | 31.9% |
| Mid-Market | 24.4% | 33.6% |
| Enterprise | 66.7% | 34.5% |
| Total page views | 2,814 | 753 |
| Total LLM citations | 6,973 | 1,961 |
ServiceNow IT Asset Management
Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.
- Asset Management
- Ease of Use
- Integrations
- Tracking
- Features
- Automation
HCL BigFix
HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform.
- Patch Management
- Centralized Management
- Security Management
- Automation
- Patching Efficiency
- Ease of Use